Tag Archives Mechanics

when-to-listen-to-your-car-dealer-and-when-not-to

At Ken Garff, we talk a lot about our commitment to listening. Members of the Ken Garff team are trained to hear their customers and to customize the buying experience based on what they’re hearing. But what about the other half of the conversation? When should customers listen to the car dealer and when should they ignore the information they’re…

12_how-to-answer-questions-at-the-quick-lube_new

Many of us rely on quick lube oil change stations for intermittent maintenance of our vehicles when we’re in a hurry. We’re often lured to go to these businesses when we need simple maintenance done in between visits to the car dealership service station. Taking 30 minutes out of our busy lives to watch TV and eat vending machine snacks…

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