Category Archives Tips

when-to-listen-to-your-car-dealer-and-when-not-to

At Ken Garff, we talk a lot about our commitment to listening. Members of the Ken Garff team are trained to hear their customers and to customize the buying experience based on what they’re hearing. But what about the other half of the conversation? When should customers listen to the car dealer and when should they ignore the information they’re…

How Much Should I Pay for Car Repair

One of the most popular toys in history is the Magic 8 Ball. In a typical scenario, the user holds the ball in her hands, asks a question while shaking the ball, then peers through the ball’s circular window and waits for a written answer to magically emerge. As most eight-year-olds eventually discover, the mystical ball is fairly limited in…

Five Things You Should Know About a Car Dealership Before You Purchase

The Latin phrase caveat emptor, meaning “let the buyer beware,” is commonly accepted as a governing principle of economic exchange. The principle, which demands caution and vigilance on the part of the buyer, is necessitated by another principle known as information asymmetry. Simply stated, buyers usually have less information than sellers and should, therefore, be careful in their purchase decisions.…

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