Posts By Ken Garff

How-to-negotiate-the-best-deal-using-active-listening

Pop culture portrays successful negotiators as loud-mouthed blowhards pursuing their own interests without the slightest concern for others. And, while this portrayal is occasionally accurate, successful negotiators are usually just the opposite—most of them are great listeners. In fact, many experts believe that listening is one of the most important predictors of a successful settlement. In a recent Harvard Business…

car-buying-doesn't-have-to-be-scary

With Halloween just around the corner, local spook alleys have started opening their doors to the thousands of people willing to trade their hard-earned money for a good scare. To some, this business model might seem confusing—why do people who actively avoid anxiety in other areas of their lives actually pay to be scared during the month of October? Other…

Car Dealership Price Tag

Car commercials are notorious for their use of industry jargon, incomprehensible to the ordinary customer. Advertised pricing can be especially confusing. With all the talk of MSRP, employee pricing, invoice pricing and sticker price, most normal people can’t tell whether or not the dealership is offering a good deal. To avoid having to pull out a glossary the next time…

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